16bajee Terms and Conditions —
Must Read Before Use

16bajee (hereinafter referred to as the "Platform", "we", or "16bajee") provides a world-class online betting and gaming service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 16bajee and its users.

By accessing the platform through the 16bajee website, mobile application, or any other channel, you are deemed to have read, understood, and fully accepted these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy.

If you disagree with any part of these terms, please refrain from using 16bajee. These Terms and Conditions have been prepared in Bengali, and that version shall be considered the definitive and binding text.

To access betting or gaming on 16bajee, you must first create a personal account. You are required to provide accurate and complete information at the time of registration.

Registration Rules:

• Only one account per person is permitted. Opening multiple accounts for the same individual is strictly prohibited.
• The name, address, date of birth, and contact details provided at registration must be accurate.
• 16bajee may request a copy of your national ID or passport at any time as part of the identity verification (KYC) process.
• 16bajee reserves the right to forfeit the account and all deposited funds if registration is completed using false information.
• It is the user's responsibility to keep their account login credentials (email and password) strictly confidential.
• Accounts may not be transferred, sold, or rented to another party.

The minimum age to register an account on 16bajee is 18. Anyone under 18 is strictly prohibited from opening an account, placing bets, or playing games.

16bajee follows strict age verification procedures. Proof of age may be requested at any time, even after registration. Failure to verify your age will result in the temporary suspension of your account.

• Users must use 16bajee in compliance with the laws of their country of residence.
• Users from certain countries or regions may not be eligible to use 16bajee — please verify the laws applicable in your country.
• Individuals who have activated self-exclusion due to a mental health condition or gambling addiction may not open a new account.

All users must comply with the designated rules when placing bets on 16bajee. Decisions regarding the acceptance, cancellation, or modification of any bet are entirely at the discretion of 16bajee.

Bet Placement Rules:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• 16bajee reserves the right to void any bet accepted at incorrect odds due to a technical error.
• If a match or event is cancelled, the stake for that bet is generally refunded.
• Odds in live betting may change due to delays; the odds at the time of final bet confirmation will apply.
• 16bajee may conduct an investigation and place payments on hold in the event of any suspicious betting patterns.
• Match fixing or betting using insider information is strictly prohibited.

All rules governing deposits and withdrawals on 16bajee are outlined below. Please read this section carefully before making any financial transaction.

Deposit:

• Deposits must be made only from a payment method registered in the account holder's own name.
• Mobile banking, bank transfer, and other approved payment methods are accepted.
• Minimum deposit limits apply as indicated in the instructions displayed on the platform.
• Deposits made through a third party are strictly prohibited.

Withdrawal:

• Your account must be fully verified before a withdrawal request can be submitted.
• Most withdrawal requests are processed within 24 hours, though some cases may take longer.
• Withdrawals can only be made to the same payment method used for the deposit.
• In the case of suspicious transactions, 16bajee may place withdrawals on hold pending investigation.
• 16bajee is required to report information to the relevant authorities in accordance with anti-money laundering regulations.

16bajee regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before the bonus is activated.

• Bonus funds cannot be withdrawn until the wagering requirements for that bonus have been met.
• The welcome bonus is available to first-time registrants only. If multiple accounts are created from the same IP address or device, the bonus will be cancelled.
• Certain games or markets may be excluded from bets placed using bonus funds.
• 16bajee reserves the right to modify or cancel any promotion at any time.
• If bonus abuse or system manipulation is proven, the account will be permanently closed.
• Terms for free bet and cashback offers are listed separately on the promotions page.

16bajee places responsible gaming at the top of its priorities. We believe betting is a form of entertainment, not a source of income. Our platform offers a range of protective tools that any member can use at any time.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limit.
• Loss Limit: Set a cap on the maximum amount you can lose within a given period.
• Cool-Off Period: Take a break ranging from one day to six weeks.
• Self-Exclusion: Activate long-term self-exclusion — once active, your account cannot be reopened before the set period ends.
• Reality Check: You will be reminded at set intervals how long you have been playing.

If you notice signs of problem gambling, contact 16bajee support immediately or Responsible Gaming Visit the page.

The activities listed below are strictly prohibited on 16bajee. Violating these rules may result in permanent account closure and potential legal action.

• Opening or operating multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Using the platform for money laundering or processing illegal funds.
• Placing bets using match fixing or insider information.
• Attempting to hack the platform's systems or exploit any software vulnerabilities.
• Accessing or attempting to steal another user's account credentials.
• Manipulating the bonus system or attempting to claim bonuses through multiple accounts.
• Misconduct toward or threatening of 16bajee staff.
• Using a third-party payment method.

16bajee takes the protection of users' personal data very seriously. Our policies on data collection, storage, and use are detailed in our Privacy Policy Available on the page.

• Your personal information will be used solely for the purpose of providing our services.
• Your data is never sold to third parties.
• Data may be shared with regulatory authorities where required by legal obligation.
• Your data is kept secure through encrypted connections.
• You may request account deletion; however, certain data may be retained for a specified period for legal and regulatory compliance purposes.

16bajee reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Any violation of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Suspicious or fraudulent transactions.
• Orders from a court or regulatory authority.
• Accounts that have been inactive for an extended period.

Users may request to close their account at any time through support. Any verified balance can be withdrawn before closure; however, if an account is closed due to prohibited activity, the balance may be forfeited.

16bajee always strives to provide uninterrupted service; however, 16bajee will not be liable in the following circumstances:

• Missed bets resulting from an internet connection failure.
• Issues arising from disruptions to third-party services.
• Issues with the user's own device or software.
• Temporary service interruptions caused by unforeseen technical issues.
• For any financial losses arising directly or indirectly from betting.

16bajee reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email address or through a notification on the platform.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The "Last Updated" date at the top of this page will always reflect the date of the most recent change.

If you have any questions or need clarification on these Terms and Conditions, please contact the 16bajee support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Chat with us directly from within the platform.
• FAQ: Answers to Common Questions FAQ page Available.